We are sorry that you need to make a claim.

When we handle your claim we want to deal with it fairly, sensitively and quickly so that you get the cover you paid for.

At Newmoon, when you claim you will deal with a focused claims specialist who has been trained to know how to handle your cherished item, whether it’s a shotgun, rifle or sight.

To make your claim please ensure you have your policy schedule with you to make easy reference to your cover and policy number etc. Please call 01892 506884 or 0345 0728539 to request a claim form, or download it by clicking here.

Newmoon will assist you in getting a claim form and supporting claim documents but we do not have any claims authority. The underwriter UK General use Trent Services (claims@trent-services.co.uk) 01285 626026 to process and deal with claims, but please contact Newmoon before sending any claim form in.

Contact Us

You can contact our dedicated claims department via the channels below:

Claims Dept.
New Moon Insurance Services Ltd
The Pantiles Chambers
85 High Street
Royal Tunbridge Wells

01892 506884
0345 072 8535


Got questions?

You can find the answer to many of the most asked questions on our FAQs page.

If you still have questions, please call us on 01892 506884 / 0345 072 8535